Effective May 25, 2018
FirstWord is a service mark of Doctor’s Guide Publishing Limited.
Information You Actively Submit. We collect certain types of personal information when you interact with our Services, such as when you:
The personal information we collect includes your name, position, company, email address, mailing address, telephone number, and any other personal information that you actively submit to us. In each such instance, you will know what personal information we collect, because you actively submit it. We endeavor to clearly label which information is required and which information is optional in all cases. If you are unable or choose not to provide us with the personal information we reasonably require, we may be unable to provide you with the information or services you have requested.
Information Passively Submitted. When you use our Services, we may also passively track information about your computer, device or Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access our website, the Internet address of websites from which you come to our websites, the type of device you are using to access the Service, the Web browser and operating system you are using, and your movements and interactions on our Services. This data is generated and collected automatically, as part of the standard operation of the Services. Unless you also actively submit personal information to us, any information that is passively submitted typically does not allow us to identify you personally.
We may also use web beacons to track who has opened our e-mails. Web beacons are tiny graphic image files, embedded in a website page that notify the home server (which can belong to the host website, a network advertiser, or some other third party) on a non-personally identifiable basis that some interaction has taken place. This notice may also result in a cookie being set on your device, as described above.
Use of Personal Data Collected.
We use personal information that we collect about you through the Services to:
To the extent permitted by applicable law, including in accordance with your consent where required by applicable law, we also use your personal information for the following purposes:
We also perform statistical analyses of the users of our Services to improve the content, design and navigation of the Services. In these cases, we use aggregate or statistical data that cannot reasonably be used to identify you.
We do not share your personal information with others, except in the following circumstances and in accordance with applicable law:
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We have implemented technical and administrative security features to help prevent the unauthorized release of or access to personal information. Please note, however, that while we have endeavored to create a secure and reliable site for users, the confidentiality or accuracy of any communication or material transmitted to/from us over the Internet cannot be guaranteed. You are responsible for the security of information that you transmit via the Internet. It is your responsibility to safeguard the username and password that you use to access our websites, if any, and to notify us immediately at the contact information below if you ever suspect that your username and/or password has been compromised.
If you would like to opt out of receiving newsletters or marketing communications from us, please click the opt-out link at the bottom of our e-mails. Even after you opt out or update your preferences, however, please allow us sufficient time to process your preferences. It may take up to 10 days to process your e-mail related requests, and up to 30 days for all other requests. Even after you have opted out of receiving newsletters from us, we may still contact you for transactional or informational purposes. These include, for example, customer service issues or any questions regarding a specific inquiry you made to us.
If you believe any information we have about you is no longer accurate or current or would like to access personal information we may have about you, please contact us by emailing Privacy@firstwordgroup.com. Upon authenticating your request, we will update or amend your information, or provide you with access, but we reserve the right to use personal information obtained previously to verify your identity or take other actions that we believe are appropriate.
We do not knowingly collect personal information from children under the age of 13, and we do not knowingly market the Services or any goods or services to such children.
Supplemental European Privacy Statement
European Union Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“EU GDPR”), requires Doctor’s Guide Publishing Limited as the data controller to provide additional and different information about its data processing practices to data subjects in the European Economic Area (“EEA”). If you are accessing the Services from a member state of the EEA, this Supplemental European Online Privacy Statement applies to you in addition to the Online Privacy Statement.
Doctor’s Guide Publishing Limited’s GDPR-specific representative and data protection officer’s contact details are as follows: Dr. Sebastian Kraska, Marienplatz 2, 80331 Munich, Germany firstname.lastname@example.org.
We process your personal data on several different legal bases, as follows:
In accordance with applicable law, Doctor’s Guide Publishing Limited may disclose your personal data to its affiliates who act as data controllers for the purposes of improving FirstWord and their products, services and business practices. Please contact us at Privacy@firstwordgroup.com for information about our affiliates and, if applicable, their GDPR-specific representative and data protection officer.
Personal Data Transfers outside of the EEA.
Some recipients of your personal data are located in the following countries for which the European Commission has not issued an adequacy decision in respect of the level of data protection there: The U.S. (where the recipient is not Privacy Shield certified). By entering into appropriate data transfer agreements based on Standard Contractual Clauses (2010/87/EU and/or 2004/915/EC) as referred to in Article 46(5) of the EU GDPR or other adequate means, we have established that all such recipients will provide an adequate level of data protection and that appropriate technical and organizational security measures are in place to protect personal data against accidental or unlawful destruction, loss or alteration, unauthorized disclosure or access, and against all other unlawful forms of processing. Any onward transfer (including to our affiliates outside the EEA) is subject to appropriate onward transfer requirements as required by the applicable contract or law.
You can ask for a copy of such appropriate data transfer agreements by contacting us as set out at the bottom of this notice.
We will delete, erase or anonymize your personal data within one month after your personal data is no longer necessary for us to provide you with any information or services you have requested, pursue any of the legitimate interests specified herein where the legitimate interest is not overridden by your fundamental rights or privacy interests, comply with any legal obligations to which we are subject, or defend any legal claim against us or support any legal claim made by us, including any potential appeal.
Under the conditions set out under applicable law (i.e., the EU GDPR), you have the following rights:
Please note that these rights may be limited under the applicable national data protection law. To exercise your rights please contact us as stated below.
You are not required to provide any personal data to FirstWord, but if you do not provide any personal data to us, you may not be able to use or receive the Services. You can use the Services without consenting to cookies that are not strictly necessary or direct marketing messages; the only consequence is that the Services will be less tailored to you.
For more information or to exercise your rights as described herein, please contact Privacy@firstwordgroup.com.